A plumber discovered a pinhole leak in an inaccessible crawlspace under a retail rug store. It turns out this pipe had been leaking for a long time and had caused significant damage.
We responded the same day the leak was discovered. Given that it was a long-term problem, we suggested the business owner discuss the situation with his insurance adjuster before starting work. Closely coordinating with the adjuster, we began work the next day. In the end, we had to demo 60% of the floor, dry out a large area and then complete repairs. The owner was quite satisfied with our work, especially our constant communication with the insurance adjuster and agent.