A severe storm caused a nearby river to rise and flood a single family home. Before receding, the water was over 2 feet high on the main level. Mammoth’s flood specialist Deuce arrived the day of the flood. The homeowner, clearly distraught, needed two things. The first was a bit of compassion which Deuce delivered in the form of a hug. The second was to get back to normal ASAP.
We arrived the day of the flood and immediately packed out the salvageable content. The next day we brought in a large crew to remove damaged content and begin demolition. It took 7 days to dry out the house and 3 weeks to complete repairs. Between the personal attention and daily hugs, our team made a very difficult situation much more tolerable. And it certainly helped that the homeowner always had a smile to share with the crew.